Privacy & Cookie Policy

Last updated: April 2025

At Hidden Gem, we are committed to protecting your privacy. This policy outlines how we collect, use and protect your information when you visit our website or contact us.

Information We Collect

We may collect and process the following information:

  • Personal information you provide when filling in our consultation request form (such as your name, email address, and any information you share in your message).

  • Technical information about your visit, including your IP address, browser type, device information, and browsing activity, collected via cookies and analytics tools.

How We Use Your Information

We use the information you provide to:

  • Respond to your consultation requests.

  • Manage and improve our website and services.

  • Analyse website traffic and user behaviour using Google Analytics to help us improve the experience we offer.

We do not sell, trade, or share your personal information with third parties, except where required by law.

Cookies

Our website uses cookies to:

  • Ensure the website functions correctly.

  • Understand how visitors use our site through Google Analytics.

By continuing to use our website, you consent to our use of cookies. You can control or delete cookies at any time through your browser settings.

Contact Us

If you have any questions about how we handle your data, please contact us at hello@hiddengemtruro.co.uk.